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Device communication failure

+1 vote
when tried to access power strip through web portal away from home, it's showing status as unknown and popping out communication failure message... Now I don't know wether the device is working or not... Any work around for this? Without going back to home and resetting the device.... Can you push a firmware upgrade?
asked Mar 16, 2017 by yuvachandan (130 points)

1 Answer

0 votes
Dear Sir,

Communication Failure means that your device is facing some intermittent internet connectivity problem.

Can you please recheck once again. or call our customer support number. +91-8130345141
answered Mar 16, 2017 by sfiadmin (6,560 points)
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