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Device not saving Wifi configurations

0 votes
Hello,

The switch I have is not able to save the wifi configurations and fails to connect. It finds the wifi network and when I enter the SSID, the password and try to save, it fails to save. I have a long and complex wifi password and I am entering it correctly. SO, my question: Is there some restrictions in terms of number of characters in the wifi password and/or the type of characters allowed?

Thank you.
asked Apr 6 by grdhungyel (120 points)

1 Answer

0 votes
The limit on name is 31 characters and on password 63 characters. But there may be some other reason. Please call our tech support number (8130345141) for help.
answered Apr 10 by sfiadmin (8,230 points)
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