Welcome to Smarteefi Support Forum, where you can ask questions and receive answers from Smarteefi staff and other members of the community.

Please visit our FAQ page for frequently asked questions.

The power strip worked ok for 5 minutes and then switched off on its own now no status light etc

0 votes
asked Jul 9 by Sunil396 (120 points)

1 Answer

0 votes
1. Please let us know serial number of device

2. When configured first time, device may update its firmware with latest one from our server and process takes 4-5 minutes. After that power strip is rebooted once.

3. Can you please try power off / power on from main red color power button and let us know if restores its state.
answered Jul 9 by vipin.gahlaut (3,050 points)
Serial no is se3110002808. I had successfully set it up. It worked for 5 mins. Now I only see the red power light on. The status light is off
I have tried switch off and on. Doesn’t work
...