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The power strip worked ok for 5 minutes and then switched off on its own now no status light etc

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asked Jul 9, 2019 by Sunil396 (120 points)

1 Answer

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1. Please let us know serial number of device

2. When configured first time, device may update its firmware with latest one from our server and process takes 4-5 minutes. After that power strip is rebooted once.

3. Can you please try power off / power on from main red color power button and let us know if restores its state.
answered Jul 9, 2019 by vipin.gahlaut (3,090 points)
Serial no is se3110002808. I had successfully set it up. It worked for 5 mins. Now I only see the red power light on. The status light is off
I have tried switch off and on. Doesn’t work