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MCB broke down when supply goes to Smart Board Switch

0 votes
Dear Smarteefi Team,

I would like to thank for building good quality products. I have never faced any issue in the connectivity or smart features of the products I have, until last night. I have 4 smarteefi device along with other smart devices. Two 6 module smart switches stopped working. When try pull MCB, it immediately broke down.

At this point, I need to know the warranty claim procedure as I purchased a Smarteefi devics in October and November month 2018.

My two bedrooms are currently in dark and having temporarily solution. Please let me know the replacement procedure as soon as possible.

Many Thanks,
Praveen Prakash
Email: praveen9dec@gmail.com
Mobile: 9958154880
asked Jun 7, 2019 by praveen9dec (120 points)

1 Answer

0 votes
Dear Sir,

Our support team is in contact with you and your problem will be resolved with our tech support.
answered Jun 13, 2019 by gailu96 (1,020 points)