Welcome to Smarteefi Support Forum, where you can ask questions and receive answers from Smarteefi staff and other members of the community.

Please visit our FAQ page for frequently asked questions.

Regarding sudden stoppage of connectivity [closed]

0 votes
i followed all steps and used the device for a month on the old app.
But since few days i am not able to use the device. This has happened since the updated app interface. The lights on the device are stable green, i can see it connected to my router. while adding i get the error "Device not ready for activation". Also tried same from website. Still same error.

S/n: se3110001624
closed with the note: solved it by using correct account details to login.
asked Sep 18, 2018 by marvindrao (160 points)
closed Sep 18, 2018 by marvindrao

1 Answer

0 votes
i was using the wrong emailid to login. its solved..
answered Sep 18, 2018 by marvindrao (160 points)