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Power strip switched off regularly

0 votes
Hello,

My name is Hemanth, I bought 2 Power Strip one from amazon and one from flipkart but first one which I bought from amazon it is giving trouble like auto switched off eveytime. But another one working fine which I bought from Flipkart. That means from my side power connection is fine. What should I do now, Shall I place replace in amazon or what should I do, please suggest me.

Thanks.
asked Aug 10, 2017 by hemanth.mp361 (120 points)

1 Answer

0 votes
Dear Sir,

Do you have total load on power strip exceeding 5A Approx 1.1KW @220V? if yes, main switch (Red color) is expected to trip automatically for over current protection.

We request you to kindly send an email to support@smarteefi.com with following details

1) Serial Number of problematic Power Strip

2) Your contact telephone number

Please note that devices are under 1 year warranty so if there is a fault it will be replaced by tech support team. Support team will contact you on given contact number.

Thank You.

Team Smarteefi
answered Aug 10, 2017 by sfiadmin (9,390 points)
Product Serial number is se3110000396 and my contact number is 9036656633

Thanks
Product Serial number is se3110000396 and my contact number is

And the load it consumes 980Watts

Thanks
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